When and how to submit a paper claim form for Drugs covered by Part D
Below is a brief description of some of the situations you may submit a paper claim for reimbursement for your Part D drug expenses. For a full description and a complete listing of all situations refer to the Evidence of Coverage, Chapter 7, Asking the plan to pay its share of a bill you have received for covered services or drugs. Some of the situations you may submit a paper claim include:
- When you use an out-of-network pharmacy to get a prescription filled
- When you pay the full cost for a prescription because you don't have your plan membership card with you
- When you pay the full cost for a prescription drug that is not on the plan's List of Covered Drugs (Formulary); or the drug has a requirement or restriction that you didn't know about or don't think should apply to you.
When you send us your request for payment, along with your bill and documentation of any payment you have made. It's a good idea to make a copy of your bill and receipts for your records. Make sure you are giving us all the information we need to make a decision. You don't have to use our form, but it's helpful for our plan to process the information faster. Either download a copy of our KelseyCare Advantage/Catalyst Rx Direct Member Reimbursement Form 
PDF or call Member Services and ask for the KelseyCare Advantage /Catalyst Rx Direct Member Reimbursement Form.
Mail your request for payment and the KelseyCare Advantage/Catalyst Rx Direct Member Reimbursement Form together with any bills or receipts to this address:
Catalyst Rx
Direct Member Reimbursement
PO Box 1069
Rockville, MD 20849-1069