The offices of KelseyCare Advantage, located at the Pearland Administrative Office Building at 11511 Shadow Creek Parkway, Pearland, Texas 77584 are open and fully operational.
You may contact us at the following numbers:
Member Services713-442-CARE (2273), Option 21-866-535-8343
Prospective Members713-442-JOIN (5646)1-800-663-7146
Option 3 TTY/TDD
Kelsey-Seybold Clinic Location updates
Houston Area Agency on Aging
Texas Division of Emergency Management
Texas Department of Public Safety
Houston Office of Emergency Management
Galveston County Office of Emergency Management
Harris County Office of Emergency Management
Mandatory Notice for MA Plans – Disaster-Emergency
(i) Cover Medicare Parts A and B services and supplemental Part C plan benefits furnished at non-contracted facilities subject to § 422.204(b)(3).
(ii) Waive, in full, requirements for gatekeeper referrals where applicable.
(iii) Provide the same cost-sharing for the enrollee as if the service or benefit had been furnished at a plan-contracted facility.
(iv) Make changes that benefit the enrollee effective immediately without the 30-day notification requirement at § 422.111(d)(3).
(i) Presidential declaration of a disaster or emergency under the either of the following:
(A) Stafford Act.
(B) National Emergencies Act.
(ii)(A) Secretarial declaration of a public health emergency under section 319 of the Public Health Service Act.
(B) If the President has declared a disaster as described in paragraph (m)(2)(i) or (ii) of this section, then the Secretary may also authorize waivers or modifications under section 1135 of the Act.
(iii) Declaration by the Governor of a State or Protectorate.
(3) End of the disaster. The public health emergency or state of disaster ends when any of the following occur:
(i) The source that declared the public health emergency or state of disaster declares an end.
(ii) The CMS declares an end of the public health emergency or state of disaster.
(iii) Thirty days have elapsed since the declaration of the public health emergency or state of disaster and no end date was identified in paragraph (m)(3)(i) or (ii) of this section.
Follow CMS directives with regard to terms and conditions of payment during the public health emergency or disaster for non-contracted providers furnishing benefits to plan enrollees residing in the state-of-disaster area.