5-Star Medicare Advantage Plan
What Our Medicare Advantage Plan Rating Means
Each year, the Medicare program rates all health and prescription drug plans on a scale of 2 to 5 stars (5 being excellent). For the past eight years, we have received a 5-star rating based on our commitment to:
- Keeping members healthy: Through preventive care and value-added benefits such as the One Pass™ fitness program, our members' health is our top priority.
- Managing chronic conditions: The team of providers at Kelsey-Seybold collaborates to provide exemplary care to better manage chronic conditions.
- Providing Caring Local Customer Service: Our customer service experts, located here in Houston, are always ready and available to help navigate enrollment and answer questions about plans or benefits.
- Offering Pharmacy Benefits: With low to zero drug deductibles, we save members more while still providing world-class coverage.
- Delivering Member Satisfaction: Known for consistent member satisfaction, we strive to continuously go above and beyond member expectations.
Results Speak for Themselves
Review our KelseyCare Advantage 2024 Star Rating Report from the Centers for Medicare and Medicaid Services:
We're Here to Help
Please Contact a Health Plan Specialist at 713-442-5646 (TTY: 711)
From October 1 to March 31
8 a.m. - 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. - 8 p.m.
Monday - Friday