Contact Us
Whether you're choosing a Medicare plan for the first time, looking to make a change, or helping someone else evaluate their Medicare options, we're here to help!
This is not intended for medical situations or emergencies. Please dial 911 if you're having an emergency. If you need to speak to a registered nurse, please call the Kelsey-Seybold After-Hours Nurse Hotline at 713-442-0000.
Our address:
KelseyCare Advantage Administrative Offices
11511 Shadow Creek Pkwy
Pearland, TX 77584
Our phone numbers:
If you're current member: 713-442-CARE (2273)/Toll-Free: 1-866-535-8343 (TTY: 711). If you aren't a member and would like information: 713-442-JOIN (5646).
Always at Your Service
Call Member Services at 713-442-CARE (2273)
or toll-free at 1-866-535-8343 (TTY: 711)
8 a.m.– 8 p.m. | 7 days a week | From October 1 to March 31
8 a.m.– 8 p.m. | Monday – Friday | From April 1 to September 30