In this section
If you need assistance completing a form or have questions about which form to complete, please call member services at 713-442-2273.
| Form Name | Online Form | PDF Download |
| Part D Coverage Determination | Click Here | |
| Part D Coverage Redetermination/Appeal Request | Click Here | |
| Part D Direct Member Reimbursement Form | ||
| Other Coverage Questionnaire | Click Here |
|
| Authorization to Communicate (formerly HIPAA Release of Information) | ||
| Email Opt-In Form | Click Here |
|
| Vision Reimbursement Form | ||
| Update Your Address | Click Here | |
| Optum Rx Mail Service Order Form | ||
| Automated Monthly Premium EFT Authorization Form | English | Español | |
| Premium Withhold Option Form | English | Español | |
| Appointment of Representative | English | Español | |
| Over-the-Counter (OTC) Order Form | English |
Need Answers?
Call Member Services at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday