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Phone Visits

Phone visits are available for all KelseyCare Advantage patients. Phone visits allow you to talk on the phone with a provider for sick visits, medication refills, routine and chronic care.


First, you’ll need the MyKelseyOnline App or access to MyKelseyOnline. Once you are logged in to your account:

  • Select the “I need a Phone Visit” option
  • Select the provider you would like to speak with, followed by the date and time.
  • Verify that your contact information is correct that we have on file for you.
  • When it’s time for your appointment your provider will call you at the phone number that you provided in your contact information.

It’s easy and it only takes a few minutes to schedule a phone visit using the MyKelseyOnline App or MyKelseyOnline. For more information about signing up for MyKelseyOnline, downloading the MyKelseyOnline App, or learning about how to schedule or start a video visit, visit the Kelsey-Seybold Clinic website here:

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