Phone visits are available for all KelseyCare Advantage patients. Phone visits allow you to talk on the phone with a provider for sick visits, medication refills, routine and chronic care.
HOW DOES IT WORK?
First, you’ll need the MyKelseyOnline App or access to MyKelseyOnline. Once you are logged in to your account:
- Select the “I need a Phone Visit” option
- Select the provider you would like to speak with, followed by the date and time.
- Verify that your contact information is correct that we have on file for you.
- When it’s time for your appointment your provider will call you at the phone number that you provided in your contact information.
It’s easy and it only takes a few minutes to schedule a phone visit using the MyKelseyOnline App or MyKelseyOnline. For more information about signing up for MyKelseyOnline, downloading the MyKelseyOnline App, or learning about how to schedule or start a video visit, visit the Kelsey-Seybold Clinic website here: https://www.kelsey-seybold.com/make-an-appointment/virtual-health/virtual-visitresources.