How to Enroll
Enrollment Guidance
We want to make the enrollment process easy for you so we offer multiple ways to enroll in KelseyCare
Advantage. You can enroll online, by mail, talk to a Health Plan Specialist on the phone…or even in person! Whatever you chose, don’t forget you will need your red, white and blue Medicare card.
 | Enroll Online |
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All information that you provide using this online enrollment is carried over a secure, encrypted connection.
Or, enroll through the CMS Medicare Online Enrollment Center. Log on to their website at http://medicare.gov. |
 | By Phone |
| | Please call 713-442-JOIN (5646). Just tell the representative you would like to enroll by phone. After a few brief questions, your call will be transferred to our phone enrollment department for completion of your enrollment. |
 | By Mail |
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Call 713-442-JOIN (5646) to request your application. Please be sure to complete the highlighted areas, send the white copy of the application in the envelope provided and keep the yellow copy for yourself.
|
 | In-Person Meeting |
| Call a Health Plan Specialist at 713-442-JOIN (5646) to set up an appointment. |
Next Steps
Upon receipt of your enrollment application, we will deliver your enrollment form to our enrollment department, where all information will be verified and sent to the Centers for Medicare and Medicaid Services. Medicare must review all enrollments. When Medicare has finished its review, we will send you a letter to confirm your enrollment with KelseyCare Advantage and your effective date.
Within a few weeks of Medicare’s confirmation of your enrollment, we will also send you a member ID card to present at all of your doctor’s appointments. This ID card will provide important information such as copayments, coverages and plan contact information.
At any time during the enrollment process, if you should have a question, don’t hesitate to call one of our knowledgeable Health Plan Specialists at 713-442-JOIN (5646).
We’re available:
From October 1 through February 14th, seven days a week from 8:00 a.m. to 8:00 p.m.
From February 15th through September 30th, Monday through Friday from 8:00 a.m. to 8:00 p.m.
