How to Enroll
Becoming a Member
Enrolling in a Medicare Advantage plan can be confusing. We want to make the process easy for you and answer questions you may have after you have enrolled. The video below will walk you through the enrollment process, what happens after you enroll and what comes next once you are a member.
 | Enroll Online |
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All information that you provide using this online enrollment is carried over a secure, encrypted connection.
Or, enroll through the CMS Medicare Online Enrollment Center. Log on to their website at http://medicare.gov. |
 | By Phone |
| Please call 713-442-JOIN (5646). Just tell the representative you would like to enroll by phone. After a few brief questions, your call will be transferred to our phone enrollment department for completion of your enrollment. |
 | By Mail |
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Call 713-442-JOIN (5646) to request your application. Please be sure to complete the highlighted areas, send the white copy of the application in the envelope provided and keep the yellow copy for yourself.
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 | In-Person Meeting |
| Call a Health Plan Specialist at 713-442-JOIN (5646) to set up an appointment. |
Next Steps
Upon receipt of your enrollment application, we will deliver your enrollment form to our enrollment department, where all information will be verified and sent to the Centers for Medicare and Medicaid Services. Medicare must review all enrollments. When Medicare has finished its review, we will send you a letter to confirm your enrollment with KelseyCare Advantage and your effective date.
Within a few weeks of Medicare’s confirmation of your enrollment, we will also send you a member ID card to present at all of your doctor’s appointments. This ID card will provide important information such as copayments, coverages and plan contact information.
At any time during the enrollment process, if you should have a question, don’t hesitate to call one of our knowledgeable Health Plan Specialists at 713-442-JOIN (5646).
We’re available:
From October 1 through March 31, seven days a week from 8:00 a.m. to 8:00 p.m.
From April 1 through September 30, Monday through Friday from 8:00 a.m. to 8:00 p.m.