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KelseCare Advantage
KelseCare Advantage

Call to Speak with an Enrollment Specialist

Call 713-442-5646 or
Enroll Online
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Preparing to Enroll in Texas' Best Medicare Advantage Plan

KelseyCare Advantage takes the confusion out of enrolling in a Medicare Advantage plan. We’re with you every step of the way through the enrollment process to answer your questions and make it as easy as possible to become a member.

We're Here to Help.

Start by watching this short video that walks you through enrollment and the benefits of being a member.

Enrollment Documents

In order to enroll in KelseyCare Advantage you should have the following documents ready:

  • Your current Medicare ID Card (Red, White and Blue Card)
  • Insurance card/information for a retiree employer or union plan that you intend to keep
  • Emergency contact information if you wish to list (not required)

If you need assistance you can call 713-442-2273 and our Health Plan Specialists, who are licensed agents, can answer all of your questions and work with you to switch to a KelseyCare Advantage Plan that is right for you.

Four Ways to Enroll

  • Online

    You can easily apply online to become a member, either directly through the KelseyCare Advantage secure site or through the CMS Medicare Online Enrollment Center.

  • By Phone

    Becoming a member over the phone is also an easy process. Call 713-442-JOIN (5646) and one of our friendly representatives will walk you through the application process.

    This process generally takes around 10-15 minutes.

  • In Person

    We’re happy to meet with you to help you complete your application. Just call a KelseyCare Advantage health plan specialist at 713-442-JOIN (5646) to set up an appointment.

    Note: Due to the COVID-19 pandemic, we’re currently not accepting in-person appointments. Please call us or contact us online for assistance until further notice.

  • By Mail

    If you’re more comfortable enrolling by mail, we make that easy, too. Simply call 713-442-JOIN (5646) to request an application. Once completed and signed, return it in the pre-paid, self-addressed envelope.

Next Steps After Enrolling

Once you enroll in KelseyCare Advantage, we'll take care of the rest:

  1. Our Enrollment Department will review your application and verify your information.
  2. We’ll send it to the Centers for Medicare & Medicaid Services, which will also review your application.
  3. After that review is complete, we’ll send you a letter confirming enrollment with KelseyCare Advantage with your effective date.
  4. You'll receive your new member ID card within a few weeks.

We're Here to Help

If you have any questions during the enrollment process, our health plan specialists at 713-442-JOIN (5646) are more than happy to help. We’re available:

  • October 1 - March 31, 8 a.m. to 8 p.m., seven days a week
  • April 1 - September 30, 8 a.m. to 8 p.m., Monday through Friday
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We keep our members updated on the latest plan information through our newsletters.

Member Newsletters

Ways to Enroll Now

Peace of mind comes from having not only more coverage, but also quality coverage at an affordable cost. We offer enrollment year-round, let us help you find the plan you need.
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