Call Member Services at 713-442-CARE (2273)
or toll-free at 1-866-535-8343 (TTY: 711)
Free Rides to and from Medical Appointments*
We understand that transportation to and from medical appointments is an important benefit for many members. KelseyCare Advantage offers free Medicare Transportation Benefits.
When you schedule your ride, you will get a text, email, or call confirming that your ride has been booked. You’ll receive a second notification that your ride is on the way. When your appointment is over and you’re ready to be picked up, call 713-KCA-RIDE or 855-931-7433. Hours of operation are Monday through Friday 6am to 7pm, and Saturday from 8am to 1pm, CST.
This service is free with your KelseyCare Advantage membership!
**Transportation is not a covered benefit on all plans. Please refer to the Summary of Benefits for more information.