Welcome, New KelseyCare Advantage Members
We are thrilled to have you as a new member of our plan! Take a moment to explore this New Member Hub, designed to help you seamlessly navigate your new healthcare journey.
What's Next
Here are the first things you can expect as a new KelseyCare Advantage member.
Welcome Call
You may receive a call in the next 30 days to welcome you to the plan and give you a chance to ask any questions you may have.
Welcome Kit and ID Card
You should receive your ID card and welcome kit soon after you enroll. If you don't receive your ID card or plan documents before your plan's start date, please call Member Concierge at 713-442-2273 (TTY: 711).
Always keep your KelseyCare Advantage member ID card handy. Your card has highlights of your plan’s benefits and is the key to unlocking your medical, prescription*, dental, and vision benefits. (*Prescription drug coverage is not included with all plans. Check your Evidence of Coverage (EOC) for details.)
Schedule Your $0 Wellness Visit
Have you scheduled your $0 wellness visit yet? This visit is a great time for your provider to help you manage your care, coordinate medical care, and go over prescriptions and test results. Your wellness visit is also an opportunity to create a personalized health plan with your care team.
To ensure a productive visit with your Primary Care Provider (PCP), bring this flyer of questions and talking points to your next appointment.
Review the key information shared during your welcome call anytime. Download our flyer, Important Tools, for a handy summary of essential resources.
Download the flyer here:
