Welcome, New KelseyCare Advantage Members
We’re excited to have you as a member of our plan! This New Member Hub is here to help you get started and make the most of your new coverage.
What's Next
Here are a few things you can expect as a new KelseyCare Advantage member:
Welcome Call
You may receive a call within the first 30 days to welcome you and answer any questions you may have.
Welcome Kit and ID Card
You should receive your welcome kit and member ID card soon after enrolling.
- If you do not receive them before your coverage start date, call Member Services at 713-442-2273 (TTY: 711).
- Be sure to keep your ID card with you at all times
Your ID card includes important information about your plan and is your key to using your benefits, including:
- Medical care
- Prescription drugs*
- Dental and vision care
*Prescription drug coverage is not included in all plans. Check your Evidence of Coverage (EOC) for details.
Schedule Your $0 Wellness Visit
Have you scheduled your $0 wellness visit yet?
This visit helps your provider:
- Review your health and medical history
- Coordinate your care
- Go over your medications and test results
It’s also a great time to create a personalized health plan with your care team.
To get the most out of your visit, bring a list of questions or use the conversation guide flyer at your appointment.
Review the key information shared during your welcome call anytime. Download our flyer, Important Tools, for a handy summary of essential resources.
Download the flyer here:
