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What is a Medication Therapy Management (MTM) Program
The Medication Therapy Management (MTM) program can help our members with complex health needs. For example, members who have several medical conditions, take different medications at the same time, or have high drug costs. This program is voluntary and free to eligible members and does not affect your coverage. This program is open only to those invited to participate. The program is not a benefit for all members.
A pharmacist will provide a comprehensive review of all your medications and talk with you about:
- How best to take your medications.
- How to get the most benefit from the drugs you take.
- Any questions or problems you have about your prescription and over-the-counter medication, medication costs and/or drug reactions.
Included Services
The MTM program provides a broad range of services, including but not limited to:
- Conducting patient assessment and/or a comprehensive medication review
- Formulating a medication action plan
- Developing a personalized medication record
- Monitoring efficacy and safety of medication therapy through targeted medication reviews
- Enhancing medication adherence
- Coordinating care with your physicians
View and print samples of MTM service documents:
Sample Medication Action Plan and Personal Medication Record
Need Answers?
Call our Concierge team at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday
