Call Member Services at 713-442-CARE (2273)
or toll-free at 1-866-535-8343 (TTY: 711)
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8 a.m.– 8 p.m. | 7 days a week | From October 1 to March 31
8 a.m.– 8 p.m. | Monday – Friday | From April 1 to September 30