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Request Assistance

Have questions about KelseyCare Advantage?

We are committed to helping you get the most from your Medicare benefits. If you have a question about your KelseyCare Advantage membership, please contact KelseyCare Advantage Concierge – your single point of contact and trusted information source throughout the entire health care experience.

Call our Concierge Team at 713-442-9540 or toll-free 866-535-8405, 8 a.m. to 5 p.m., Monday through Friday.

Always at Your Service

Call Member Services at at 713-442-CARE (2273) or toll-free at 1-800-535-8343 (TTY: 711) from 8 a.m. to 8 p.m., seven days a week, from October 1 to March 31 and 8 a.m. to 8 p.m., Monday through Friday, from April 1 to September 30.

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