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Request Assistance

Have questions about KelseyCare Advantage?

We are committed to helping you get the most from your Medicare benefits. If you have a question about your KelseyCare Advantage membership, please contact KelseyCare Advantage Concierge – your single point of contact and trusted information source throughout the entire health care experience.

Call our Concierge Team at 713-442-9540 or toll-free 866-535-8405, 8 a.m. to 5 p.m., Monday through Friday.

Always at Your Service

Call Member Services at 713-442-CARE (2273)
or toll-free at 1-866-535-8343 (TTY: 711)

8 a.m.– 8 p.m. | 7 days a week | From October 1 to March 31

8 a.m.– 8 p.m. | Monday – Friday | From April 1 to September 30

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