In this section
Helpful Information and Reference Guides
Hurricane Preparedness Guide
Be hurricane ready. Our hurricane preparedness guide provides crucial information to protect what matters most.
Choosing the Right Kind of Care
It can be hard to know when to go to the emergency room or when it might be more appropriate to seek urgent, primary, or virtual care. Here are some tips to help you know where to go.
Questions to Ask Your PCP
These questions will help you focus on every aspect of your health.
To ensure a productive visit with your Primary Care Provider (PCP), bring this flyer of questions and talking points to your next appointment.
Checklist & Questions to Ask Your PCP
Preguntas Para Hacerle a Su PCP
Digital Health Literacy Guide
Your KelseyCare Advantage plan gives you access to many online tools for managing your health. Our Digital Health Literacy Guide will help you find and use those tools with confidence.
Need Answers?
Call Member Services at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday