Have questions about KelseyCare Advantage?
We are committed to helping you get the most from your Medicare benefits. If you have a question about your KelseyCare Advantage membership, please contact KelseyCare Advantage Concierge – your single point of contact and trusted information source throughout the entire health care experience.
Call our Concierge Team at 713-442-2273 or toll-free 866-535-8343 (TTY users, call 711). From October 1 through March 31, hours are 8 a.m. to 8 p.m., seven days a week. From April 1 through September 30, hours are 8 a.m. to 8 p.m, Monday through Friday. Messaging services are used on weekends, after hours, and on federal holidays.