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Be Well at Shell

Thank you for your interest in Be Well KelseyCare Advantage!

COVID-19 Information


  • Take precautions during this time. Utilize Kelsey-Seybold’s Virtual Health program to schedule video visits, E-Visits or phone visits before making an in-person appointment.
  • Please visit our COVID-19 page for more information about additional resources available to members and scams targeting individuals during this time.
  • Mental Health Virtual Visits - Members can access virtual visits for mental health by accessing liveandworkwell.com – the code you need to enter is ‘Kelsey’. You will then select ‘Virtual Visit’. If you do not have online access, you can call 1-800-817-4808.

 We are pleased to welcome Shell retirees and their Medicare-eligible dependents to the Be Well Shell KelseyCare Advantage plan for 2020!

Effective January 1, 2020, Shell and KelseyCare Advantage have partnered to bring retirees a Medicare Advantage plan designed specifically for Shell retirees. Members in this plan will get their medical care from the Kelsey-Seybold Clinic network of physicians and their Part D prescription drug coverage from SilverScripts®.

Important things to know about Be Well KelseyCare Advantage

Enrolling in the Be Well KelseyCare Advantage plan

During the Shell Open Enrollment period, you will be given the option of joining the NEW Be Well KelseyCare Advantage plan. Simply call the Shell Benefits department at 1-800-30-SHELL and select the Be Well KelseyCare Advantage plan.

Service Area

Our service area includes eight counties. Persons residing in the following counties are eligible to enroll in the Be Well KelseyCare Advantage plan:

Service Area
Brazoria Fort Bend Harris Montgomery
Chambers Galveston Liberty Waller

SilverSneakers®

Be Well KelseyCare Advantage members have access to SilverSneakers®! Enrollment is automatic once your KelseyCare Advantage membership becomes effective. You’ll have FREE access to fitness centers all over Houston who participate in SilverSneakers®.

SilverScripts®

Your prescription drugs are covered by Shell through SilverScripts. For more information about your prescription drug coverage, please call 1-855-702-1189 (TTY 711).

Thank you, again, for your interest in Be Well KelseyCare Advantage. We look forward to serving you! If you have any questions at all, please call us at:

1-713-442-7555
Toll-Free: 1-866-534-0556
TTY/TDD: 711
8 a.m. to 5 p.m., Monday through Friday

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