In this section
Thank you for being a member of KelseyCare Advantage Greater Houston plan!
2025 Plan Year
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Plan Documents
Enrollment
During the Shell open enrollment period, you will be given the option of joining the KelseyCare Advantage Greater Houston plan. Simply call the Shell Benefits Center at 1-800-30-SHELL and select the KelseyCare Advantage Greater Houston plan.
Service Area
Our service area includes eight counties. Persons residing in the following counties are eligible to enroll:
| Service Area | |||
| Brazoria | Fort Bend | Harris | Montgomery |
| Chambers | Galveston | Liberty | Waller |
See if your drug is covered
Provider Directory Request
If you would like a Provider Directory mailed to you here are your options:
- Call 1-866-534-0556 and request a paper copy be mailed to you
- Send an email to memberservices@kelseycareadvantage.com
Have questions about KelseyCare Advantage? Call our Member Services Team!
713-442-7555
Toll-Free: 1-866-534-0556
TTY/TDD: 711
8 a.m. to 8 p.m., Monday through Friday
Extended hours may be available during specific enrollment periods.
Contact Us
We look forward to serving you! If you have any questions or concerns, please contact us at:
- 713-442-7555
- Toll-Free: 1-866-534-0556
- 8 a.m. to 5 p.m., Monday through Friday
Need Answers?
Call Member Services at 713-442-7555 or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday
