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Speak With a Member Services Representative

Call 713-442-2COH (2264)
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Welcome City of Houston Retirees!

The information on this page is dedicated to City of Houston retirees and their dependents.

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Whether you are looking for a new Medicare Advantage plan or are a Kelsey regular, you will find important information you will need to make the right decision for your healthcare.

In addition to your Medicare Advantage plan, we encourage you to learn more about Kelsey-Seybold Clinic and our network at


House Call: July 2022


City of Houston Website Resources

City of Houston Retiree Resources

City of Houston Open Enrollment Form - English

City of Houston Open Enrollment Form - Spanish

  • Please have your Medicare Beneficiary Identification (MBI) number

City of Houston Medicare Guidebook

Secure Document Submission Portal

  • Please click on the blue button to submit your form

Have questions about KelseyCare Advantage?

Call Member Services at 713-442-2COH (2264) or toll-free at 1-866-535-8405, 8 a.m. to 5 p.m., Monday through Friday. Extended hours during open enrollment periods.

Provider Directory Request

If you would like a Provider Directory mailed to you here are your options:

Always at Your Service

Call Member Services at at 713-442-CARE (2273) or toll-free at 1-800-535-8343 (TTY: 711) from 8 a.m. to 8 p.m., seven days a week, from October 1 to March 31 and 8 a.m. to 8 p.m., Monday through Friday, from April 1 to September 30.

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