Speak With a Member Services Representative
Call 713-442-2COH (2264)
Contact Us
Welcome City of Houston Retirees!
The information on this page is dedicated to City of Houston retirees and their dependents.
Whether you are looking for a new Medicare Advantage plan or are a Kelsey regular, you will find important information you will need to make the right decision for your healthcare.
In addition to your Medicare Advantage plan, we encourage you to learn more about Kelsey-Seybold Clinic and our network at kelsey-seybold.com.
Newsletters
City of Houston Website Resources
City of Houston Retiree Resources
City of Houston Open Enrollment Form - English
City of Houston Open Enrollment Form - Spanish
- Please have your Medicare Beneficiary Identification (MBI) number
City of Houston Medicare Guidebook
Secure Document Submission Portal
- Please click on the blue button to submit your form
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Benefits
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Eligibility and Service Area
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Prescription Drug Information
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Value Added Benefits
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Plan Documents
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City of Houston Contact Information
Have questions about KelseyCare Advantage?
Call Member Services at 713-442-2COH (2264) or toll-free at 1-866-535-8405, 8 a.m. to 5 p.m., Monday through Friday. Extended hours during open enrollment periods.
Provider Directory Request
If you would like a Provider Directory mailed to you here are your options:
- Call 1-866-535-8405 and request a paper copy be mailed to you
- Send an email to memberservices@kelseycareadvantage.com
Always at Your Service
Call Member Services at at 713-442-CARE (2273) or toll-free at 1-800-535-8343 (TTY: 711) from 8 a.m. to 8 p.m., seven days a week, from October 1 to March 31 and 8 a.m. to 8 p.m., Monday through Friday, from April 1 to September 30.