In this section
Thank you for being a member of KelseyCare Advantage
Whether you are looking for a new Medicare Advantage plan or are a Kelsey regular, you will find important information you will need to make the right decision for your healthcare.
In addition to your Medicare Advantage plan, we encourage you to learn more about Kelsey-Seybold Clinic and our network at kelsey-seybold.com.
City of Houston Website Resources
- COH benefitplace platform - https://benefitplace.houstontx.gov
- COH HR Benefits - 832-393-6000
- COH HR Email address - retireebenefits@houstontx.gov
- Benefitplace Instruction Guide
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Plan Documents
See if your drug is covered
Have questions about KelseyCare Advantage?
Call Member Services at
713-442-2COH (2264) or toll-free at 1-866-535-8405, 8 a.m. to 5 p.m., Monday through Friday. Extended hours during open enrollment periods.
Provider Directory Request
If you would like a Provider Directory mailed to you here are your options:
- Call 1-866-535-8405 and request a paper copy be mailed to you
- Send an email to: memberservices@kelseycareadvantage.com
Need Answers?
Call Member Services at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday