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Coastal Water Authority

COVID-19 Information

  • Take precautions during this time. Utilize Kelsey-Seybold’s Virtual Health program to schedule video visits, E-Visits or phone visits before making an in-person appointment.
  • Please visit our COVID-19 page for more information about additional resources available to members and scams targeting individuals during this time.
  • Mental Health Virtual Visits - Members can access virtual visits for mental health by accessing – the code you need to enter is ‘Kelsey’. You will then select ‘Virtual Visit’. If you do not have online access, you can call 1-800-817-4808.

Coastal Water Authority Logo

Welcome to KelseyCare Advantage’s Coastal Water Authority web portal—a web page dedicated exclusively to Coastal Water Authority Medicare-eligible retirees enrolled in KelseyCare Advantage. It is a privilege to bring you high-quality, affordable healthcare and we look forward to providing you with excellent customer service for years to come.

Important update regarding plan year change effective January 1, 2020.


KelseyCare Advantage members now have access to SilverSneakers®! Enrollment is automatic once your KelseyCare Advantage membership becomes effective. You’ll have FREE access to fitness centers all over Houston who participate in SilverSneakers®.

To find a fitness center near you, go to then click on “Locations.” They make it easy to find a location close to you. If you would like us to help you, call us at 1-713-442-CARE (2273) and we can assist you.

KelseyCare Advantage Preferred 2020

2020 Evidence of Coverage (coming soon)

Drug Search – See if your drug is covered

Click here to search the Coastal Water Authority KelseyCare Advantage Formulary.

Schedule of Copayments for Prescription Drugs

 Preferred Pharmacy  Network Pharmacy (Non-preferred)
 Tier 30-Day Supply 90-Day Supply Tier 30-Day Supply 90-Day Supply
 1  $0  $0  1  $5  $15
 2  $20  $60  2  $30  $90
 3  $20  $60  3  $30  $90
 4  $50  $150  4  $60  $180
 5 30%  30%  5  30%  30%

Have questions about KelseyCare Advantage?

Call our Concierge Team at 713-442-9540 or toll-free at 1-866-534-0554, 8 a.m. to 5 p.m., Monday through Friday.

Provider Directory Request

If you would like a Provider Directory mailed to you here are your options:

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