Welcome to KelseyCare Advantage’s TWU web portal—a web page dedicated exclusively to Transport Workers Union – Health & Welfare Trust Medicare-eligible retirees enrolled in KelseyCare Advantage. It is a privilege to bring you high-quality, affordable healthcare and we look forward to providing you with excellent customer service for years to come.

Click on the links below to access important benefit documents.

SilverSneakers^®

KelseyCare Advantage members now have access to SilverSneakers^®! Enrollment is automatic once your KelseyCare Advantage membership becomes effective. You’ll have FREE access to fitness centers all over Houston who participate in SilverSneakers^®.

To find a fitness center near you, go to www.silversneakers.com then click on “Locations.” They make it easy to find a location close to you. If you would like us to help you, call us at 713-442-CARE (2273) and we can assist you.

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See if your drug is covered

2023 TWU Preferred Rx Formulary

Copayments for Prescription Drugs

Your pharmacies with preferred cost-sharing include Kelsey Pharmacy, H-E-B and all CVS pharmacies. If you fill your prescription at these pharmacies, you may pay lower cost sharing than at other pharmacies.

*A long-term supply is not available for drugs in Tier 5.

Have questions about KelseyCare Advantage?

Call our Member Services Team at 713-442-2273 or toll-free at 1-866-535-8343, 8 a.m. to 5 p.m., Monday through Friday.

Provider Directory Request

If you would like a Provider Directory mailed to you here are your options:

• Call 1-866-534-0554 and request a paper copy be mailed to you
• Send an email to
  memberservices@kelseycareadvantage.com