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Transport Workers Union – Health & Welfare Trust

COVID-19 Information


  • Take precautions during this time. Utilize Kelsey-Seybold’s Virtual Health program to schedule video visits, E-Visits or phone visits before making an in-person appointment.
  • Please visit our COVID-19 page for more information about additional resources available to members and scams targeting individuals during this time.
  • Mental Health Virtual Visits - Members can access virtual visits for mental health by accessing liveandworkwell.com – the code you need to enter is ‘Kelsey’. You will then select ‘Virtual Visit’. If you do not have online access, you can call 1-800-817-4808.

TWU logo

Welcome to KelseyCare Advantage’s TWU web portal—a web page dedicated exclusively to Transport Workers Union – Health & Welfare Trust Medicare-eligible retirees enrolled in KelseyCare Advantage. It is a privilege to bring you high-quality, affordable healthcare and we look forward to providing you with excellent customer service for years to come.

Click on the links below to access important benefit documents for 2020.

SilverSneakers®

KelseyCare Advantage members now have access to SilverSneakers®! Enrollment is automatic once your KelseyCare Advantage membership becomes effective. You’ll have FREE access to fitness centers all over Houston who participate in SilverSneakers®.

To find a fitness center near you, go to www.silversneakers.com then click on “Locations.” They make it easy to find a location close to you. If you would like us to help you, call us at 1-713-442-CARE (2273) and we can assist you.


 KelseyCare Advantage Preferred Rx


Drug Search – See if your drug is covered

Click here to search the 2020 TWU Preferred Rx KelseyCare Advantage Formulary.

Schedule of Copayments for Prescription Drugs

Your pharmacies with preferred cost-sharing include Kelsey-Seybold pharmacies, H-E-B and all CVS pharmacies. If you fill your prescription at these pharmacies, you may pay lower cost sharing than at other pharmacies.

 Preferred Pharmacy  Network Pharmacy (Non-preferred)
 Tier 30-Day Supply 90-Day Supply Tier 30-Day Supply 90-Day Supply
 1  $10  $0  1  $5  $0
 2  $20  $40  2  $25  $50
 3  $20  $40  3  $25  $50
 4  $40  $80  4  $50  $80
 5 25%  *NA  5  25%  *N/A

*A long-term supply is not available for drugs in Tier 5.

Have questions about KelseyCare Advantage?

Call our Concierge Team at 713-442-9540 or toll-free at 1-866-534-0554, 8 a.m. to 5 p.m., Monday through Friday.

Provider Directory Request

If you would like a Provider Directory mailed to you here are your options:

  • Call 1-866-535-8343 and request a paper copy be mailed to you
  • Send an email to memberservices@kelseycareadvantage.com
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