Speak With a Member Services Representative
Transport Workers Union – Health & Welfare Trust
- Take precautions during this time. Utilize Kelsey-Seybold’s Virtual Health program to schedule video visits, E-Visits or phone visits before making an in-person appointment.
- Please visit our COVID-19 page for more information about additional resources available to members and scams targeting individuals during this time.
- Mental Health Virtual Visits - Members can access virtual visits for mental health by accessing liveandworkwell.com – the code you need to enter is ‘Kelsey’. You will then select ‘Virtual Visit’. If you do not have online access, you can call 1-800-817-4808.
Welcome to KelseyCare Advantage’s TWU web portal—a web page dedicated exclusively to Transport Workers Union – Health & Welfare Trust Medicare-eligible retirees enrolled in KelseyCare Advantage. It is a privilege to bring you high-quality, affordable healthcare and we look forward to providing you with excellent customer service for years to come.
Click on the links below to access important benefit documents for 2020.
KelseyCare Advantage members now have access to SilverSneakers®! Enrollment is automatic once your KelseyCare Advantage membership becomes effective. You’ll have FREE access to fitness centers all over Houston who participate in SilverSneakers®.
To find a fitness center near you, go to www.silversneakers.com then click on “Locations.” They make it easy to find a location close to you. If you would like us to help you, call us at 1-713-442-CARE (2273) and we can assist you.
KelseyCare Advantage Preferred Rx
Drug Search – See if your drug is covered
Click here to search the 2020 TWU Preferred Rx KelseyCare Advantage Formulary.
Schedule of Copayments for Prescription Drugs
Your pharmacies with preferred cost-sharing include Kelsey-Seybold pharmacies, H-E-B and all CVS pharmacies. If you fill your prescription at these pharmacies, you may pay lower cost sharing than at other pharmacies.
|Preferred Pharmacy||Network Pharmacy (Non-preferred)|
|Tier||30-Day Supply||90-Day Supply||Tier||30-Day Supply||90-Day Supply|
*A long-term supply is not available for drugs in Tier 5.
Have questions about KelseyCare Advantage?
Provider Directory Request
If you would like a Provider Directory mailed to you here are your options: