In this section
Need to Change Your Address?
This form is for mailing address updates only. To update your physical address, please call Member Services. Keeping your mailing address current helps ensure you receive important plan communications and materials.
Need Answers?
Call Member Services at 713-442-CARE (2273) or toll-free at 1-866-535-8343 (TTY: 711).
From October 1 to March 31
8 a.m. – 8 p.m.
7 days a week
From April 1 to September 30
8 a.m. – 8 p.m.
Monday – Friday